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LiteGear Virtual Assistant – Power by AI

As part of our continuous commitment to enhancing user experience and streamlining interactions, we are excited to introduce the newest addition to our website: the LiteGear Virtual Assistant. The beta phase of our virtual assistant allows us to gather invaluable feedback from our esteemed customers, ensuring that we refine and optimize its functionalities to best suit your preferences and requirements. Your input during this developmental stage will play a crucial role in shaping the future of our customer support infrastructure.


We are committed to providing you with the absolute best lighting products. We offer returns and exchanges on any unopened and unused products within 14 days of delivery. All refunds will be issued back to your original payment method, wherever possible. In the unlikely event that your authorization period has ended, we will issue a manual credit. All returns are subject to a 20% restocking fee.

Our fulfillment team typically fulfills orders within 24-48 business hours (excluding backorder/presale items), Monday thru Friday. Orders placed anytime after 12pm PST will be shipped the following business day, and orders placed on the weekend will typically ship the following Monday. Delivery time does not include Saturday, Sunday or holidays.

Get in touch with our customer support team.  Email us at Call us at +1 (818) 358-8542

Create your username and password here.

Click here and enter your username or email address. You will receive a link to create a new password via email.

We have two locations, one in Burbank and one in Brooklyn.

Burbank Headquarters: 4406 Vanowen Street, Burbank, CA 91505

New York Showroom: 68 35th Street, 5th Floor, Suite 549, Brooklyn, NY 11232

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