Sales Coordinator

DEPARTMENT  Sales

LOCATION  Burbank, California

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JOB SUMMARY

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales and Rental team. The successful candidate will become an integral point of contact for key customers and resellers, by keeping schedules, providing quotes, sales and support documentation, and general support communication for the team.

The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company. This role is responsible for ensuring customers receive a best-in-class experience that aligns with LiteGear’s company brand and values.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Resolves customer requests via email, phone, chat, or in person.
  • Provide Sales Estimates, and then forward any PO’s or order confirmations to Customer Experience for processing.
  • Works with marketing and VP of Sales to communicate any product changes, discontinuations, software updates, or pricing changes to our existing customers.
  • Builds sustainable customer relationships of trust via open & interactive communication.
  • Maintains a high-volume of incoming email and calls, focusing on reaching “inbox-zero” wherever possible for themselves, the VP of Sales, et al.
  • Constantly learning to ensure a strong understanding of our products, both from a technical and practical application.
  • Provide general support for outside sales team.
  • Occasionally assist in on-location sales training or demonstrations for clients or dealers.
  • Manage Sales event/demo inventory and support materials.
  • Assists VP of Sales with day-to-day tasks necessary for the sales department including expense reports, data entry, report generation, meeting scheduling, proofreading, etc.
  • Additional responsibilities and duties assigned as needed by manager.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Exceptional computer skills (50+ WPM) including basic proficiency in Excel and PowerPoint/Keynote.
  • High attention to detail, critical thinker, and problem-solving experience
  • Excellent communication and phone skills.
  • Ability to work under pressure, multitask, prioritize, and manage time effectively.
  • Customer oriented and able to adapt/respond to different types of personalities.

EDUCATION, TRAINING AND EXPERIENCE:

  • High school diploma or equivalent; college degree preferred.
  • 2 years of experience within a customer service role.
  • Experience in the lighting, manufacturing, or production industry preferred.
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Why LiteGear – Have you every wanted to be part of the exciting and creative world of movie making? Have you ever been curious how filmmakers create beautiful images using light and shadow? Have you ever wanted to be part of a Team of talented, creative, and motivated people that are out to change the world? If so, LiteGear could be the company for you.
LiteGear has been innovating the lighting industry for the past 16 years with the focus on becoming the leading cinematic lighting solutions provider in the world.
We are currently looking for new team members who want to be part of creating the future of cinematic lighting technology and to be part of a company with excellent benefits, fun work environment, and rewarding careers.

LiteGear was founded in 2006 after creating the lighting solutions for the arc reactor in the major motion picture Iron Man and the bridge of the Starship Enterprise in Star Trek (2009). LiteGear has since developed product lines such as LiteRibbon, LiteDimmer, LiteMat, and LiteTile which continues to have a major impact on lighting and set design across the globe. Come join us and make an impact on movie making. 

Salary is commensurate with experience. LiteGear Inc. offers comprehensive medical and dental benefits, generous vacation, holiday and sick/personal leave, as well as a 401k and profit sharing plan.
LiteGear Inc. is an equal opportunity employer.